Last Updated: October 26, 2023

Welcome to The Aldo Shop (thealdoshoes.com). We are a global, trend-aware destination for statement footwear and accessories—from iconic 90s Fashion and Animal Prints to versatile Ankle Boots and Backpacks. Just as we prioritize seamless style, we are equally committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website and make a purchase.

Our customers are global citizens—from the Trend-Forward Professional in London to the Practical Student in Tokyo. We value clarity, security, and transparency in everything we do, including how we handle your data. By using our site, you agree to the practices described in this policy.

1. Information We Collect

To provide you with a smooth, personalized shopping experience, we collect the following types of information:

  • Personal Identifiers: Name, email address, shipping and billing address, phone number.
  • Payment Information: When you make a purchase, payment details (like card type and last four digits) are processed securely by our PCI-DSS compliant partners (e.g., PayPal, Visa, MasterCard, JCB). We never store your full card details on our servers.
  • Order Details: Products purchased, size, color, price, and order history.
  • Digital Footprint: IP address, browser type, device information, pages viewed, and how you navigate our collections (e.g., time spent on Ankle Boots or Aviator styles).
  • Communication Data: Any messages sent to our customer service team at [email protected].
  • Preferences: Your style interests (e.g., if you frequently browse Animal Prints or Athletic Sneakers), gathered to tailor your shopping experience.

2. How We Use Your Information

Your data helps us deliver the effortless, secure service you expect from a global fashion retailer:

  • To Process Your Orders: Fulfill purchases, arrange shipping, send order confirmations, and provide customer support.
  • To Secure Your Transactions: Every transaction is encrypted with advanced SSL technology. We use your payment information solely to complete your purchase through our trusted partners.
  • To Personalize Your Experience: Recommend products from our curated collections (like Bags & Accessories or 90s Fashion) based on your browsing habits.
  • To Communicate With You: Send updates about your order, respond to inquiries, and (with your consent) share style tips, new arrivals, and exclusive offers.
  • To Improve Our Website: Analyze site usage to enhance our menu layout, product assortment, and overall shopping journey.
  • To Prevent Fraud: Monitor transactions to protect both you and our business.

3. Sharing and Disclosure of Information

We respect your privacy and do not sell your personal data. We only share information under these circumstances:

  • Payment Processors: With PCI-DSS certified partners like PayPal and major card networks to securely process payments.
  • Shipping Providers: With logistics companies (e.g., DHL, FedEx) to deliver your orders globally (excluding some remote areas).
  • Service Providers: With trusted third parties who help us run our website, manage customer service emails, or analyze data—all under strict confidentiality agreements.
  • Legal Compliance: If required by law, to comply with a legal obligation, or to protect the rights and safety of The Aldo Shop and our customers.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business, you will be notified via email.

4. Data Storage and Security

We are based in Denver, Colorado, USA, but serve customers worldwide. Your data may be stored and processed in the United States or other countries where our service providers operate.

Our Security Promise: We implement robust measures to protect your information:

  • Encryption: All data transmitted between your browser and our site is secured via SSL (Secure Socket Layer) technology.
  • Payment Security: We never store your full payment details. All financial data is handled by our PCI-DSS compliant partners, the highest standard in the industry.
  • Access Controls: Strict internal policies limit access to your personal data to authorized personnel only.
  • Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights and Choices

As a valued customer, you have control over your data:

  • Access & Correction: You can review and update your account information by logging into your profile on our site.
  • Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of any email.
  • Data Deletion: You may request deletion of your personal data, subject to certain legal and operational constraints. Contact us at [email protected] to make a request.
  • Do Not Track: Our site does not currently respond to “Do Not Track” signals. You can manage tracking preferences through your browser settings (see Cookie section below).
  • International Users: While we operate globally, if you are located in regions with specific data protection laws (like the EEA or UK), you may have additional rights, such as the right to data portability or to object to processing.

6. Cookies and Tracking Technologies

Like most modern e-commerce sites, we use cookies and similar technologies to enhance your browsing experience.

  • What Are Cookies? Small text files placed on your device that help us remember your preferences, keep items in your cart, and understand how you interact with our collections (e.g., Accessories vs. All Boots).
  • How We Use Them:
    • Essential Cookies: Necessary for site functionality, like secure checkout and adding products to your bag.
    • Performance Cookies: Help us analyze traffic and improve site performance.
    • Advertising Cookies: Used to show you relevant ads for our products on other platforms, based on your browsing history.
  • Your Control: You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use features like the shopping cart or one-click PayPal checkout.

7. Children’s Privacy

Our website and products are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate the latest revision. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, your data, or our practices, our team is here to help.

The Aldo Shop
Email: [email protected]
Postal Address: 3330 Leo Street, Denver, CO 80202, USA

Style for Every Step. Value in Every Purchase.
The Aldo Shop Team

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